Annapolis Painting Services FAQs

Many of our customers have questions about our painting services, which is why we’ve created this detailed list of FAQ’s. Here, you will find answers to the most common questions we receive. Of course, you should feel free to contact our friendly team if you don’t find the answer here or need more details.

General


How long have you been around?

Our company has been in business for more than 30 years. We’re a part of the local community and have received very positive comments about our work. By selecting Annapolis Painting Services, you’re choosing a solid and reliable company that is in it for the long haul.

Do you simply hire temporary workers off the street to do the job?

Unlike some competitors, we only use legal U.S. residents that are trained, screened and experienced painters on every job. While we respect the hard work of local day laborers and recognize that some do excellent work for local individuals and businesses, we believe that it wouldn’t be possible to achieve the consistent quality that our company has become famous for without carefully choosing crew members that have extensive experience in house painting and can commit to upholding our high standards. As our crew works together regularly, they’re able to deliver superior results and quality every day. Many of our team members have been with us for several years and are proud to work for a local business that has grown to become a champion in the residential painting sector.

Do your staff members speak English?

Yes, so you should have no problem communicating with our crew if ever it is necessary. We also designate a project manager to act as a supervisor, who will be your primary point of contact.

Are you fully licensed and insured?

Annapolis Painting Services is fully licensed and carries the necessary insurance coverage to protect customers and crew members in the event of an accident. Whenever a homeowner hires a contractor for any type of project, they should always verify that they have insurance and any required licenses or certifications for the work they’re hired to perform.

Services


What kind of jobs can you do for your customers?

Besides the standard interior and exterior painting jobs, we can perform waterproofing, gutter cleaning, cabinet refinishing, deck restoration, plaster work, ceiling fixtures, drywall repair, pressure washing, floor coating and more. If there’s anything you need not listed here, feel free to contact us and ask. APS crews have done work for residential, commercial and industrial clients and are familiar with the best techniques to use in order to guarantee the superior results that each customer deserves.

I’m not sure which color to choose, can you help?

Certainly. We can help you make design choices and give you advice on color selection. Our company has painted homes for thousands of different clients with unique tastes. Whether you’ve already got everything planned out from start to finish or want input from a professional, we can help. After all, we also want to make sure that your home looks great.

Are estimates really free?

Yes, every estimate is 100% free with no obligation on your part. You will receive an accurate and reliable estimate so that you know how much you can expect to pay for your project. As an honest painting contractor, we’re fully transparent about our prices, so you won’t have any surprises about hidden fees or deal with annoying salesmen that try to sell you services that you don’t need done in your home.

Do you have experience with exterior painting?

We’ve been doing exterior painting for as long as we’ve been in business. Whether you need the interior or exterior of your home painted, you will get the same premium services that you deserve. Of course, we can also take on a project that involves both.

Paint


Do you use quality paint in each home your work in?

We believe that to get quality results, you can’t use cheap supplies. This is why we always use the best quality paints on the market. If the job requires it, we will use a special type of paint suited for the type of surface being painted.

If I have my own paint already, can you use it?

Many of our customers who have a preference for a particular type or brand of paint, especially if they have extensive experience with home renovation themselves. We will happily use your own paints if you prefer.

What is paint actually made of?

Paint is a group of emulsions made up of pigments suspended in liquid. Paints used today are made out of a variety of compounds. Some of them are optimized for specific uses, such as residential, commercial and furniture paints.

Did paints used on the interior and exterior of buildings change over time?

Paints used on new and existing buildings are sometimes referred to as “architectural coatings,” although this term is rarely used outside of the industry anymore. Before 1950, the majority of paints used on the interior or exterior walls of a building were oil-based. Some advancements were made in the industry during this time period, which resulted in quality water-based paints becoming more affordable and popular among individuals and industry professionals. Today, the vast majority of paints used in buildings will be water-based. One may still find oil-based paints, but they tend to be used for specific applications, such as to paint furniture items.Water-based paints offer many advantages compared to their oil-based counterparts. They’re a lot easier to clean off rollers and brushes. They’re good for the environment too. Oil is a volatile compound and gets released into the atmosphere as the paint dries. It reacts with sunlight to form smog, which had become a concern in big cities 40 years ago. Water-based paint doesn’t have this problem and complies with all clean air and environmental guidelines.

Are paints usually made in the USA?

The American paint and coatings industry has over 800 companies providing a wide range of products. This include common house paints, but also industrial and specialty coatings that are used for road markings, as well as to paint ships and oil rigs. Many standard house paints are made in the USA. We’re proud to support our local industry and use many products made right here at home.

Is it really necessary to use primer on pre-primed hardboard siding after it is installed on a house?

You may check the recommendations issued by the manufacturer while planning your project. As a general rule, a coat of exterior alkyl primer is used before two coats of acrylic latex paint produces a superior result that lasts longer. Paint adheres better when exterior primer has been applied to the hardboard. It also helps seal the material from the elements, thus preventing deterioration as it gets exposed to moisture and water on a regular basis.

I need to decide which paint to use on wood but I’m not sure which type it is. How do I figure it out?

You can determine the type of wood you’re dealing with by sanding some exposed wood until it has an almost new appearance. If it has a reddish color, or a gray one if exposed to the sun, it’s usually cedar or redwood. Pine will be quite soft and look yellow. If you’re not sure that you got it right, don’t hesitate to ask us when we visit your home for your project consultation. Our experts can recognize the various kinds of wood and will tell you which type of paint will work best with it. If you don’t have the right paint, don’t worry, as we will bring ours.

Are you able to handle calcamine painted surfaces, such as ceilings?

We understand that surfaces painted with calcamine paints can be chalky. We deal with this issue by using household cleaner to remove as much chalk as we can, followed by rinsing. Our painting professionals then apply a primer specially formulated for chalky surfaces. Two coats of paint then complete the job.

Can your team paint new stucco surfaces?

We understand that new stucco surfaces require skill and the right products to get the best results. For this reason, our experienced painters will first use a primer designed to handle a high pH, then apply one of the best quality paints designed for exterior use.

Project Specifics


I need some painting work done quickly. How soon can you begin?

Annapolis Painting Services has over 75 crew members at our disposal to better meet the needs of our customers. This allows us to meet almost any kind of deadline you may have. Over the past 30 years, we’ve had many customers who need a job started and completed very quickly. Don’t hesitate to give us a call to find out what we can do to help. We will give you an honest answer depending on which services you need and the size of the project. In any case, you can be sure that we will make every effort to meet your deadline.

If I’m not satisfied with the work done, will you correct the problem?

We offer a 100% satisfaction guarantee and strive to perform the best paint job you can get. If you notice a problem with work we’ve done for you, call us to report it and we will correct it. We take great pride in being a professional painting company and want every customer that hire APS to be happy.

How long does it take to get a certain project completed?

This will depend on the nature of the work you require. In most cases, the work will be done in 1 or 2 days. In rare cases, such as if your project is very elaborate or you have a large property, completing all the work required may take a bit more time. Our painters are able to work in a highly efficient way without cutting corners that would compromise the quality of the job. When you receive your initial consultation, you will also get a detailed timeline for the completion of your project. This allows you to know how your entire project will move forward.

How many painters will be sent to work in my home?

The number of workers assigned to a job will vary depending on the scope and size of the job they’re doing. Once you get your estimate, we will be able to give you a more accurate answer to this question. In any case, we always assign the right number of staff to each project, so that the work is done efficiently and rapidly.

Are you able to work on weekends?

Flexibility is something that comes naturally to us and we will work with you to accommodate your schedule to the best of our abilities. We can arrange for a crew to be sent on a weekend if you have a tight schedule.

Miscellaneous


Do you stay updated on new developments in your industry, such as new paint types and tools?

As professionals, we take a lot of interest in anything new which affects our industry. We read industry publications and attend various classes or seminars on a regular basis. While the basics of painting haven’t changed too much in centuries, there are sometimes new developments being made in the business, like new or improved work tools, new paints that offer unique advantages in some applications or new methods to get a certain kind of job done more efficiently.Our goal is to do the best job possible while offering affordable prices. We carefully evaluate anything new to see if it can be truly beneficial to both us and our customers. Our company founder and management team have decades of experience doing all kinds of paint jobs, so we know that just because there’s a new kind of paint out there, it doesn’t always mean it will be the best choice for all projects. We always work with the best materials, tools and supplies to do the job you hire us for, whether it’s something that your grandfather would use or the latest scientific breakthrough.

There are many painting companies around town. How do you stand out from the competition?

Annapolis Painting Services has been an industry leader for more than 30 years and we want to keep serving our customers for a long time. Unlike certain painters that operate out of a van and just want to make some profits for a few months, before getting bored of it and finding another trade, we understand that quality service is more than just throwing paint on your walls. When you hire us for the first time, we want to create a relationship so that you keep coming back to us whenever you have other painting needs in the future.

APS is a company that has always valued its customers, which has resulted in them spreading the word about the quality of our services to their friends and neighbors. We’re involved in the local community and industry, as we have a true interest in keeping local homeowners and businesses happy with what we do for them. Even though our business has grown exponentially since it was first founded, our customers will never be made to feel like they’re just a number. Everyone gets the personal attention they deserve when we work for them.

Still have questions for our painters? Call Annapolis Painting Services at 410-974-6768 or complete our online request form.


annapolis painting services reviews

Hi Pat – just a note of thanks tor the great house painting and repairs to our home. Painters Eduardo and Freddy and carpenters Victor and Daniel did an excellent job, went out of their way to keep the property neat each day, were polite, conscientious and gave great care to detail.
- Julie & Scott W.
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From the moment we made contact with your people out on the job through mt assess our requirements, everybody at Annapolis Painting was friendly and professi stress free and clearly understood. The teams that showed up for both the full exte1 were always punctual, very friendly, and highly skilled professionals. From power w, cedar siding, through wall and carpentry repairs inside, the guys from Annapolis Pair visit from an interior consultant to assist my wife in choosing colors, and your stops l progress and to see how we were doing through it all were most appreciated. The crews working at our house did so with minimum impact on our daily lives. Th and clean-up, they were a welcome sight arriving each day. The quality of the work w appearance of our house and the resulting feeling of pride and satisfaction we have is Annapolis Painting team put into every aspect of this extensive project. We could not be happier with our choice.
- Ed & Teri Q.
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We would like to take this opportunity to let you know that your company rates second to none! Jose and his teams did an outstanding job at our home this week. They were polite, clean, and professional; their work was top-notch and above our expectations. Considering the areas that they repaired and painted, they were very expedient, and we are super pleased! They were definitely on time each day, and they worked nonstop. This team paid attention to details which we find very important. We are amazed at the way you have maintained superb employees for the past 15 years we have used your services in so many different areas and at a number of our properties. We hope you continue to provide quality services because the services you have been providing are almost impossible to locate. Thank you, again.
- Pablo A.
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We went with Annapolis Painting Services because they were the most responsive of the three companies we received estimates from. They were the middle price though all of the prices were competitive and within 15% of each other. It was Pat Donnelly’s responsiveness to my questions along with generally good reviews that decided it for US. As for the work, they arrived when they were supposed to, happily worked around our work shift schedules and took care of my two minor punch list items without complaint. Most importantly they did a really good job staining the place. If there is an uneven spot anywhere in the work we haven’t found it. Their crew apparently knows wood siding. As for the rest no shrubs were damaged, no overspray found and, most importantly, it looks good. My only minor quibbles were not reinstalling the gutter downspouts back into the drains correctly and breaking a piece off a plastic window molding. Replacing the molding was a nonissue and, to be fair, they probably would have corrected the downspouts if I had asked. But they really should pay a little more attention to details like that given the otherwise excellent quality of the painting work.
- Thomas Y.
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Just finished showing off our new paint job to a friend. We couldn’t be more pleased with the finished product or the process. You, Jose, and Carlo’s were all fantastic! They could not have been any more respectful to us or in how they treated our home. We are blown away by the speed and quality of their work and by how well they protected our home and furnishings in the process. It was such a perfect experience that I am tempted to find another room to paint….just because! A million thanks to you all! We have, and will continue to, spread the word!
- Jeannie M.
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We are so thoroughly pleased with the work that was completed today in our front foyer and also on our bathroom ceiling! Victor and his reliable crew left my home impeccable. Their attention to detail and obvious knowledge of their craft was quite apparent. I remain awestruck that Victor was able to match the paint on the wall with such exact precision – having no old cans or any information to use in assisting him. It looks incredible. I was nervous that without an exact match, the walls in the great room, just opposite of what we were painting in the foyer, would look out of place. No worries remained after I saw that they were able to provide an exact match! My husband and I both appreciate the meticulous execution of their work and the outstanding result. It was a true pleasure to work with Victor and his crew at Annapolis Painting and I look forward to having them back again to complete painting projects in other areas of my home. I will not hesitate to recommend Annapolis Painting services to others that are in need of having outstanding painting projects completed in their home as well. Thank you for meeting and exceeding my expectations!
- Natalie B..
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He knows how to check in with clients, check out with the clients at the end of the day, how to handle problems, how to make suggestions, and obviously more important than anything else, he worked so hard under adverse conditions, and does excellent carpentry. He really is a credit to the company.
- Johnny B.
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Your guys did great work and so I posted the following review on YELP for your company. I wanted to pass it along to you. My ex had used these guys and had a good experience so I decided give it a try when I bought a new house. Made appt & salesperson showed up on time and gave me a quote on the spot with a reasonable price. Carlos and his crew showed up on time the day of the job and did excellent work! Responsible, polite & courteous. The thing that impressed me the most was their attention to detail…getting every little crack, blemish, etc…great clean lines where ceiling meets the wall. Even impressed with how meticulous they were with the clean up at the end of the job…vacuuming, taking all trash and wiping everything down. Carlos also did a great job of keeping in touch with me thru the 3 days of work. Kept me informed by phone & text, and always asked if I had any questio ns. They were also very flexible when I decided to change a color after one floor was done…they were very willing to work with me. Highly recommend them and would definitely use them again…money well spent. Thx guys!!!
- Chuck M.
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We worked with Brad, he was professional, responsive and knowledgeable . His proposal was accepted and the work was completed. The painting crew did an awesome job as well. Thank you for the positive experience!
- Cindy K.
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Rob & Brad scheduled our first meeting right away and gave us a very competitive quote for the work in a time frame that worked for us. The hardwood floors and new tile look amazing…our 30 year old home now has the much needed updates to make it look like a new home!
- Kelly Sim J.
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We’ve had APS doing extensive work both at our home and at our office building. They do excellent work, and are neat, clean, and fairly priced. They also are very responsive to calls and emails. They will be hired again.
- Laurent D.
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The painters just left my house and I’m very happy with the job they did. Victor and his crew were efficient and thorough. They covered the floors and protected the furniture and did a good job of cleaning up afterwards.
- Joan K.
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